It’s not every day that we hear stories as heartfelt as Kim and Brandon’s. During the height of the pandemic, Kim moved into a new apartment and needed some help building furniture. As fate (or algorithms) would have it, she landed on Brandon’s profile and booked him. And again. And again. Soon enough, Kim asked Brandon out on a date…and the rest is history!
Kim is a wedding planner by trade and was looking for extra work when events came to a full stop during the pandemic. So she started cleaning and organizing through Taskrabbit to supplement her income. She continues to task as her wedding business grows—she’s even booked several wedding clients through her cleaning and organizing clients!
Brandon grew up in a handy family and worked in finance before turning to Taskrabbit. He is currently building a couple of side businesses—including a wedding arch business that fits in perfectly with Kim’s business!
General tips
- Kim and Brandon refer clients to each other. If Brandon is helping a client move, he’ll refer Kim to help clean or organize, and vice-versa.
- If something is outside your wheelhouse, refer it out to someone else or don’t accept the task – clients appreciate the transparency.
- Don’t be afraid to walk away if someone is being disrespectful or if you don’t feel comfortable.
- Tasking isn’t a perfect system; you’re gonna have a bad day every once in a while, so don’t let it spoil everything.
- Be explicit when asking for reviews: “Those five-star reviews really help me grow my business.”
Kim’s tips
- Take pictures of everything.
- If you’re cleaning white countertops: use a magic eraser and bleach. They remove stains immediately.
Brandon’s tips
- Have materials on hand like screws, nails, and bolts.
- Don’t leave money on the table: after you’ve finished a task, ask a client if there’s anything else they need done. You can also quickly scope the next task while you’re there, if needed.
- For gallery walls: plan the layout with a piece of paper or lay the frames out on the floor before you start.
