Your prospects for summer are now even better with our newest platform updates, many of which will improve the Taskrabbit experience for both you and your clients. From new app updates to more personalization for clients who want to hire you, these updates are already making a big impact. Check out the full list below, and tap the buttons for a full preview.
1. More task options on the client app home screen
Did you know that we’ve increased task tiles on the client app’s home screen from 9 to 33, which has already resulted in 3% more task invitations to Taskers? Clients are now aware of all our new tasking categories, which means more task opportunities for you! Moving forward, we plan to keep testing different user experiences for the client app to drive as many task invitations as possible.
2. Discounted second task for clients
When clients keep coming back to the platform for help, it means more tasking opportunities for you. Now, after clients finish a task in a particular category and have a great experience, we’re using historical data to offer them a discount for the next category they’re most likely to need help with. Not only will this encourage them to book more tasks, but it can also inspire them to try out new categories with a discount!
This new feature is shown after clients complete the rating and review flow following a successful task—yet another win-win for both clients and Taskers!
3. Personalized task suggestions for clients
In the past, we’ve shown the same task categories and recommendations to all clients without taking their individual booking histories and preferences into consideration. Now that we’ve rolled out our new task categories for clients, we’re testing out new personalized dashboards for clients who arrive at our website in a logged-in state. By offering personalized solutions to clients, we hope to drive repeat usage of our platform, which will lead to more tasks for you.
4. Truck-Assisted Help Moving is on a roll!
We’ve been actively guiding clients during the booking process to the right types of Moving tasks based on whether their tasks will require large vehicles. These client routing questions are already helping Taskers get fewer miscategorized requests, which is saving time for everyone.
The results so far have been amazing—not only are client expectations better aligned with what Tasker can provide, but task invitations are now almost 10% more likely to turn into invoiced tasks than they were when we didn’t have this skill available. This means less hassle for you and more tasks in the Moving category!
5. Tasker app UI updates
We’re always improving the overall appearance and usability of our Tasker app. Most recently, we updated the layout of our “Announcements” screen and renamed it to “Notifications.” We wanted to use terminology Taskers would be most familiar with so they don’t miss important messages that might influence how they run their businesses.
Tasker Tip
Get familiar with our new categories. We recently introduced 13 new skills within our reorganized task categories. Because clients are now aware of this change, it will help you to learn everything you can about these new skills. Once you’re ready, opt in to the ones you have the appropriate skills for, and watch the tasks roll in. Review our new task skills here!
